Return Policy
Return Policy at Malik Furniture:
At The Malik Furniture, we value our customers and aim to provide a better shopping experience. Our return policy is designed to ensure your satisfaction and address any concerns you may have with your purchase.
Return Time:We understand that sometimes things don't go as planned, and you may need to return a product. You have a window of 7 days from the date of delivery to initiate a return. This gives you sufficient time to inspect the product and decide if it meets your expectations.
Customization: The company offers customization services for their furniture products. Customers can request modifications or personalized options for certain items, subject to the company's terms and conditions.
Contact Information:If you wish to initiate a return or have any questions regarding the process, feel free to contact us. You can reach us at +91 9897134064 or +91 9557151702. Additionally, you can drop us an email at support@themalikfurniture.com. Our customer support team is here to assist you throughout the return process.
Return Eligibility:To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as you received it. We understand that sometimes you change your mind or the product doesn't fit your space, and that's okay. Our goal is to make the return process as hassle-free as possible.
Returning Customized Products:As a manufacturer, we take pride in customizing products according to your preferences. However, please note that customized or made-to-order products are not eligible for return unless there is a manufacturing defect or damage during transit. We recommend carefully reviewing the product specifications before placing a custom order.
Initiating a Return:To initiate a return, simply contact our customer support team within the specified return period. Provide your order details, and we will guide you through the process. Please ensure the product is securely packed for return shipping.
Refund Process:Once we receive the returned product and confirm its eligibility, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.
Damaged or Defective Products:If you receive a damaged or defective product, we sincerely apologize for any inconvenience. Contact us immediately with photos of the damaged or defective item, and we will arrange for a replacement or initiate a refund based on your preference.